How to manage e-mail accounts in cPanel

This article describes how to add, modify, and delete e-mail accounts in cPanel. You can define e-mail account storage quotas, change e-mail passwords, and more. E-mail accounts that you create are accessible by using webmail in your web browser, or by using your own e-mail client application (such as Thunderbird or Microsoft Outlook).

Creating an e-mail account

To create an e-mail account in cPanel, follow these steps:

1. Log in to cPanel 
2. Open the Email Accounts tool:
   • If you are using the Jupiter theme, on the Tools page, in the Email section, click Email Accounts:

     

   • If you are using the Paper Lantern theme, in the EMAIL section of the cPanel home page, click Email Accounts:

     

3. Click Create.

4. From the Domain menu, select the domain where you want to create the e-mail account.

5. Enter a new email address in the Username text box.

   You cannot use cpanel as an account name when you create an e-mail account.

6. Select one of the following options for the password:

   • Select Set password now, and then type a password in the Password text box.
     You can click Generate and cPanel generates a random, strong password for you.
   • Alternatively, select Send login link to alternate email address, and cPanel sends a message with login information to the specified e-mail address.
7. Next to Optional Settings, click Edit Settings.
   
   
8. In the Storage Space section, enter a custom mailbox quota storage size, or select Unlimited.

9. To automatically create folders for plus addressing, select Automatically Create Folders.

   Plus addressing (also known as subaddressing) enables users to organize incoming mail by using the plus sign (+). For more information, please visit https://blog.cpanel.com/plus-addressing-in-cpanel.

10. To send a message with client configuration instructions to the account, select the Send a welcome email with instructions to set up a mail client check box.

    If you selected an alternate e-mail address in step 5, cPanel sends instructions there. Alternatively, users can access the welcome message through Webmail.
11. Select Stay on this page after I click Create to create another email account after you create this one. Alternatively, click Create to create the account and return to the Email Accounts page.