CycloneServers, LLC agrees to tailor services to the Subscriber, subject to the following (“Fee Schedule”) and the Terms of Service. Use of CycloneServers, LLC’s Service constitutes acceptance and agreement to FS (“Fee Schedule”) and ToS (“Terms of Service”). All provisions of this contract are subject to change at the discretion of CycloneServers, LLC. The subscriber must understand that any changes to the FS by CycloneServers, LLC shall not be grounds for early contract termination or non-payment. Additionally, all clients must provide valid verifiable information upon first purchase.

Refund Fee:

  • 20% of Total Invoice

Free Remote Hands:

  • Device Power Cycle
  • Attachment of Customer-Supplied KVM
  • Shipment Receiving to Customer Storage
  • General Button Pressing (without crash cart hookup)
  • Free remote hands tasks should take no longer than 5 minutes at the rack and may be charged if requested repeatedly.
  • If a free remote hands request requires emergency processing, a $35 fee may be assessed.

Per Event Remote Hands:

  • KVM over IP Rental: $30 per hour
  • External Drive Attachment: $35
  • OS Installation (After Initial Installation): $35
  • Hard Drive Modification: $35
  • Add/remove/reseat RAM: $35
  • Add/remove/reseat CPU: $35
  • Deracking of device: $75
  • Outbound Package Handling: $50 (excluding shipping and materials)
  • Undeclared Inbound Shipment: $35 (any package without at least 24 hours advance notice)
  • Electronics Disposal: $25/item
  • All other tasks: $35 per 15 minutes

Single IPv4 Addresses:

  • Single IPv4 Addresses: $1.50/IP

CIDR IPv4 Subnets:

  • /29 (5 Usable IP Addresses): $6 per month
  • /28 (13 Usable IP Addresses): $16 per month
  • /27 (29 Usable IP Addresses): $32 per month
  • /26 (61 Usable IP Addresses): $64 per month
  • /25 (125 Usable IP Addresses): $128 per month
  • /24 (253 Usable IP Addresses): $175 per month

IPv6 Addresses:

  • /64 IPv6 Range: Free
  • /56 (256 x /64 IPv6 ranges) - $10 per month
  • /48 (65K x /64 IPv6 ranges) - $20 per month
  • /44 (16 x /48 IPv6 ranges) - $100 per month

Additional Bandwidth:

  • Additional 40TB Bandwidth - $30 per month
  • Additional 60TB Bandwidth - $50 per month
  • Additional 80TB Bandwidth - $75 per month
  • Additional 100TB Bandwidth - $95 per month
  • Unmetered Bandwidth - Open a Sales Ticket for Quote

Additional Power Circuits:

  • 20A/120V Power Circuit with PDU - $240 per month
  • 30A/120V Power Circuit with PDU - $350 per month
  • 20A/208V Power Circuit with PDU - $400 per month
  • 30A/208V Power Circuit with PDU - $600 per month
  • Redundant (Secondary/B Side) Power Circuit - 60% of the price of the primary circuit

IP Announcements and BGP:

  • Announcement of an IP Subnet - $50 One-Time Fee
  • Hosted BGP Session for ASN - $25 per month
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